WARRANTY AND SALES CONDITIONS

The following warranty and sales conditions contain the whole agreement between I.L. INDUSTRIA DI LEIVI and the buyer and substitute all the previous commitments and representation both written than verbal between the buyer and I.L. INDUSTRIA DI LEIVI . If any of the following clauses results invalid or non-applicable for any reason, the remaining part of the warranty and its appliance will be not compromised. Any notification by the buyer must be sent to I.L. INDUSTRIA DI LEIVI, Via Gazzo 1 – 16040 Leivi (GE), ITALY.

WARRANTY

I.L. INDUSTRIA DI LEIVI products are guaranteed for a period of two years starting from the date of the sale document. For substitution or repair of the products in warranty, the warranty period of the new or repaired product terminates on the date regarding the warranty period of the original product. Buyer/installer is no co-warrantor and is not authorized from I.L. INDUSTRIA DI LEIVI to modify or amend the present warranty terms in any way.

If I.L. INDUSTRIA DI LEIVI confirms plain defects or non-compliance of goods, payment for indemnity or direct/indirect punitive damages in any amount and quality is excluded. Cost of labor and other costs related to the removal and reinstallation of the replaced products are excluded as well as components not produced by I.L. INDUSTRIA DI LEIVI , even if guaranteed by other manufacturers. In case of defective products due to materials, engineering and manufacturing, I.L. INDUSTRIA DI LEIVI will repair or substitute (to I.L. INDUSTRIA DI LEIVI own discretion) any defective part delivered by the customer. Shipping costs for the replaced or repaired items that fall within the terms of the present warranty are at I.L. INDUSTRIA DI LEIVI charge. If the returned item results no defective due to materials, engineering or manufacturing, I.L. INDUSTRIA DI LEIVI will not deal with the restitution. After evaluation, I.L. INDUSTRIA DI LEIVI will inform the customer in writing about the status of the product and about the repairing costs if the product is not included in the term of the present warranty.

TERMS OF WARRANTY EXCLUSION

• Products not returned to I.L. INDUSTRIA DI LEIVI to allow direct verification of the defects and the ability to repair.

• If the products cannot be identified by the sale document.

• If the warranty period, identified by the date on the sale document, exceeds the terms or the present warranty.

• Damaged products due to wrong use do not comply with the technical specifications noted on the product drawing.

• Damaged products due to usage, climate conditions, improper use and maintenance, accident, fire or other occasional damage that cannot be related to the product.

• Products installed in combination with inappropriate components.

Besides, we underline that the present warranty does not cover costs related to removal and reinstallation of the products, routine maintenance activities and the payment of damages direct or indirect of any nature and entity.

The customer is responsible for the choice and appropriate use of the product required.

LAW AND JURISDICTION

The Italian Civil Code shall apply and the Court of Genoa shall have jurisdiction in the event of any dispute.

NOTE

Descriptions and pictures in the catalogue, on the website and in all the information material are provided as a rough guide. Any partial or total reproduction is prohibited.

For further detailed information please contact our Technical Department.

I.L. INDUSTRIA DI LEIVI reserves the right to modify its products at any time, without notice.

SALES CONDITIONS ORDERS

Orders sent to I.L. INDUSTRIA DI LEIVI means total and unconditional adherence to the present sales conditions and must be transmitted in writing.

These sales conditions may be at any moment modified by I.L. INDUSTRIA DI LEIVI , giving notice to customers with sales contracts in progress.

The sale contract is finalized with the submission by I.L. INDUSTRIA DI LEIVI of the order confirmation which includes all the terms of the negotiation.

if the order confirmation is not returned to I.L. INDUSTRIA DI LEIVI by the customer indicating different observations within 3 days from the receiving.

it is understood to be irrevocably accepted in any terms.

DELIVERY

The delivery date indicated on the confirmation order should not be considered binding, being dependent on the supply of materials and other facts of force majeure. The delay in the agreed delivery terms does not permit a request for damages.

TRANSPORT

The goods travel at risk and peril of the customer even if sold free of carriage. In case of losses or damage to the goods, the customer must accept with reserve indicating the fact about the transport document that has to be signed by the transporter.

Claims must be notified in writing to the carrier and, for information, to I.L. INDUSTRIA DI LEIVI within 3 days from the receiving of the goods.

SALE PRICE

I.L. INDUSTRIA DI LEIVI reserves the right to change the sale prices present on the list price. The confirmation order sent to the customer brings the final price and without notice to the contrary by the customer it will be considered accepted.

PAYMENT TERMS

The confirmation order contains the terms of payment. In case of delay in the payment, interest shall be effective automatically by law. In case of default in payments, also in respect of previous orders, the fulfilment of order in progress will be suspended. The right of property will be reserved as per art. 1523 of the Italian Civil Code regarding the sale.

CLAIMS

Any claim related to plain defects or non-conformity must be communicated to I.L. INDUSTRIA DI LEIVI within 7 days from the date of receipt of the goods; in case of hidden defects, the term starts from the proved date of discovery.

The customer must transmit, in writing, information regarding the defects or the non-compliances found.

Return of goods without written authorization by I.L. INDUSTRIA DI LEIVI is not accepted.

Defective items must be sent at customer’s risk and expenses